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General

What are your hours of operation?

We are open Monday through Saturday, from 10:00am to 8:00pm.

How many languages is it possible to browse in?

Browsing languages are: Spanish and English.

Is it possible to receive periodic information via email?

Yes, by simply submitting your email on Newsletter link.

Can I cancel my newsletter subsription?

You can easily cancel your subscription by clicking on the unsubscribe link in the email received after subscribing. You can also email our administrator to do it.

How do I recover my forgotten password?

If you have forgotten your password, you can recover it in the log in section. You will receive an email with the instructions for new password.

E-Commerce

In which countries is it possible to ship online?

To know if your country is available for shipping, please check the country box on the shipping address information

Are out-of-stock items restocked?

If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, or is not coming back, it will be removed from the website.

How can i be sure that I've made my purchase correctly?

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.

Can I remove items from my order?

Yes. You can delete any unwanted items from your shopping cart as long as the order hasn’t been processed yet.

Hello

Where are you located?

We are located at Biscayne Arts Plaza, 260 N.E. 17 Terr., Ste 203, Miami, FL 33132

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